Posted on February 7th, 2020
Every year the Six Colors blog on all things Apple issues a report card. For the past week I've taken time when I have a free minute to make up a report card of my own.
I should start out by saying that I remain disappointed that Six Colors doesn't have a "Customer Service" section on their report card. If they did, I would give Apple an F- or whatever the lowest possible score is. The two horrendous incidents I endured in 2019... both of which were 100% Apple's fault... were so trauma-inducing that I STILL haven't been able to sit down and write out a blog entry on what happened. Every time I start, I get so overwhelmed with seething hatred that I have to stop. Maybe one day. But, suffice to say, Apple "customer service" is so downright horrific that the very thought of it has me questioning if I ever want to buy anything from Apple ever again.
But on to the report card...
Over the past five years I would have given Apple a D. Their shitty, shitty "butterfly" keyboards on their MacBook Pro laptops were a fucking disaster, and everybody hated them. But Apple being Apple felt that everybody was wrong and kept using the stupid things. They finally came to their senses and released a MacBook Pro with a "scissor" keyboard in 2019 and it made all the difference. I'm still upset that they removed Firewire, USB-A, and MagSafe from a so-called "pro" laptop, but I guess Apple is going to remain being Apple and ain't going to stop any time soon. The giant trackpad I was anticipating liking actually ended up being a negative, because it takes up a huge amount of space and is easy to touch when you don't mean to. Also? I have a hard time selecting text with it or click-dragging, something I've never had a problem with before.
When it comes to the desktop Macs, I have to drop Apple down a grade. They are so focused on the high-end Mac and iMac that it feels like the "models for the rest of us" are getting shafted. And don't get me started on the Mac mini. The original idea for that was to give people on a budget a way to afford a Mac by bringing their own periphreals. But now? The cheapest model is $800. EIGHT HUNDRED DOLLARS! If this is meant to be an entry model which is priced to be budget-friendly, it fails spectacularly.
When it comes to MacOS X, which is apparently included in this category, I am indifferent. It feels like MacOS has been stagnating for years. Nothing overly-exciting or truly fresh and new has been released in what feels like forever. To me, MacOS X Catalina was actually a step backwards. My MacBook Pro comes with a fingerprint sensor for TouchID. You would think that this means you are done with entering your passwords. You would be wrong. I am constantly entering my fucking Apple ID password. CONSTANTLY! It is fucking embarrassing just how bad Apple is at security. They put on this huge show of how they are encouraging people to use stronger passwords, then completely sabotage it by making people have to enter these longer, more difficult passwords over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over. Who the fuck is going to use a complex, hard-to-crack password when you have to keep entering it over and over again? Nobody. Apple's claim to be making strong passwords more common is 100% bullshit. If anything, Apple's piss-poor handling of passwords encourages easier-to-remember, easier-to-crack passwords.
I love, love, love the latest iPhone. The phone part is all the same... just a bit faster is all... but the camera is sublime. The camera is everything. I wrote extensively about the iPhone 11 Pro and its miracle-camera here. If anything, my opinion has only gone up since I wrote it. Between Night Mode, Deep Fusion, three lenses, and the amazing quality of it all, I almost never use my DSLR any more. Why would I drag it around everywhere when I can take shots like these with my frickin' phone?
Amazing. If this keeps up, in another couple years most people won't even think about buying an actual camera.
iPad is an amazing, amazing tool. Drawing and painting on it is a sublime joy that still amazes me. And, as they release newer models of iPads and Pencils, it just keeps getting better and better. Where the problem lays is with iOS for iPad. It's just so darn bad. I have been trying and trying to figure out how the gesture-based multi-tasking works, and just when I think I understand it something happens which makes me realize that I absolutely don't. In all honesty, this aspect of iOS for iPad needs to be completely gutted so they can start over from scratch. Just burn it to the ground and start over. The user interface is a place where Apple usually excels. But this? THIS?!? Complete shit. It doesn't matter how good the hardware is when the OS driving it is this cumbersome. And so I averaged them together to get my grade.
I'm probably not qualified to comment here because I don't own an Apple Watch and have no plans to buy one. They are just so darn thick that I find them uncomfortable. Why they aren't investigating putting the battery in the band somehow or doing something to make them thinner is a mystery. Because if you've got a thin wrist like I do, it's just not a very good option. It's a real shame too, because I really like the health features. That being said... if a chunk of money lands in my lap, I might bite the bullet anyway because there's just so much good stuff to be had so conveniently.
Apple seems content to let AppleTV languish, and it's really too bad. The interface is abhorrent. So horribly difficult to use. Have a ton of movies? I hope not. Because you'll spend a lot of time scrolling and scrolling. But what's worse is that Apple content is just plain shitty to stream. Constant buffering errors, drop-outs, and pauses. And before you blame my fiber internet (which is what Apple does)... I don't have this problem with ANY OTHER SERVICE when streamed on my AppleTV. Not even with Disney+ or Amazon Prime streaming on Ultra HD!
Then there's Apple's idiotic attempt at doing away with logins by tying services you purchase through them to your Apple ID. I say "attempt" because the shit DOES NOT WORK. I can't tell you how many times I've subscribed to a streaming service through the AppleTV in my living room then can't use it on the AppleTV in my bedroom. And since you don't get a login, there's absolutely nothing you can do... EXCEPT NEVER, EVER, EVER SUBSCRIBE TO ANY STREAMING SERVICE THROUGH APPLETV! As if that weren't enough, if you subscribe to a service through AppleTV that doesn't have a desktop app, you can't watch it on your computer. You could probably watch it online through the provider's website if you got a login from AppleTV, but you don't so you can't. It makes no sense... NONE... as to why you'd ever go through Apple.
And don't even get me started on the shitty, SHITTY fucking remote they bundle with the thing. It is the single worst remote control I have used on any product ever. Constantly grabbing it by the wrong end. Constantly having trouble navigating content. Constantly losing the little fucker in my couch. I HATE it. And I mostly hate AppleTV, even though most third-party apps are pretty decent... and those gorgeous screen savers are sublime.
I don't subscribe to Apple News+ or Apple Arcade, and only have Apple TV+ because I get it free for a year. I subscribe to iCloud, but it's so horribly priced that I only buy the bare minimum for iPhone backup. The only plus is that iCloud Drive is content to just be a cloud drive, which is more than you can say for DropBox, who keeps adding the most ridiculously shitty and bloated services to their cloud drive that I just don't want. About the only thing I can truly comment on here is paying for Apple services. For weeks I've been getting a pop-up on my Apple Wallet asking me if I want to link my Apple Cash as a payment method at Apple. I absolutely do. Except it fails when I make the attempt. EVERY FUCKING TIME!
Why in the hell do they bother asking if it doesn't ever work?
I fucking hate HomeKit. It's a flakey, incomplete, crusty asshole of a technology. After waiting forever for compatible devices to come out, I started buying them... then immediately stopped because the experience was so bad. Rarely worked well. Sometimes didn't work at all. I'd recommend that Apple just give it up already, but they just joined a consortium with Amazon, Google, and the Zigbee Alliance, so maybe they're on the right track now. Hopefully this will at least result in a workable technology, because I am totally ready to have my home automation built into iOS.
My score is comparative. When compared to every other tech company, Apple reliability is pretty darn good. It's not perfect, however. I've had to replace hard drives in two Macs in two years because the internal drives started failing.
Where do I start? I hated iTunes. I railed against what a profoundly shitty app it was and how bad my digital life was with it. Then they released the AppleTV app for MacOS and the Music app for MacOS and they are so fucking horrendous that I find myself longing for iTunes again. The TV app is the worst of the bunch. Try finding anything. You can't. Can't find the content you own easily. Can't find new stuff to buy AT ALL. When I go to the "movies" tab, for example, there are a bunch of things that AREN'T EVEN FUCKING MOVIES...
And that's just the tip of the iceberg. Everything from Photos to the App Store to Books to Messages have serious problems and Apple doesn't seem to give a shit just how bad an experience it is.
As I'm not a developer, I can't really comment here. Except to say that I still question Apple's App Store policy of taking 30% of in-app purchases. That seems high considering all they do is process payment. Credit card charges aren't nearly that high, and it seems an absurd percentage in exchange for the convenience. In-app purchases should just be another reason why developers love developing for iOS. As it is, many developers just don't use it because the cut is too high. Want to buy a comic book in Comixology? Sorry. Have to go to the website and buy it that way because Amazon apparently doesn't have margin enough on books to give away 30%.
Apple seems increasingly willing to suck up to the Trump Administration... wanting to play nice to get tariff exemptions, I'm guessing. From not speaking out against outright lies about President Trump convincing Apple "to open a new plant in Texas"... to Tim Cook (WHO IS GAY) sucking up to Cheeto Jesus even though he has been rolling back LGBTQ rights at every opportunity, I am disgusted to my very core on this. The only reason Apple gets a D instead of an F is that they seem to continue to improve working conditions and environmental aspects of the company abroad. Still a lot of room for improvement (and it's happening way too slowly), however.
And that's the end of that. Nobody wishes I could have given Apple better scores than I, but things are sliding so badly in so many areas that I really didn't have much choice. The lone exemption being the iPhone, which is better than it's ever been.
And one of these days... I promise... I will finally unload on the heinous state of Apple Customer Service that I had to endure. It is one of the most mind-boggling, mind-blowing things I have ever experienced in "service" and that is saying a lot considering the crap I've had to put up with over the years.
Posted on September 13th, 2018
As my enthusiasm for Apple has waned, so too has my enthusiasm for their "events" where they unleash their new products and services on the world.
I do watch them of course. I may not be the raving Apple Whore™ I once was but, as there is no better alternative, I am still tied to the Apple ecosystem.
THIS IS BIG
If you want to watch the event before reading what I have to say about it, knock yourself out...
If you'd rather just get an 108-second summary, here you go...
Gotta hand it to Apple... boy do they know how to make "stuff" seem cool.
After moving from Apple Campus to Apple Park (home of the Giant Donut HQ, AKA "The Apple Mothership"... a building larger than The Pentagon), information on the massive complex in Cupertino has been relatively scarce. Yes, there's been a good article, a few videos, and some interviews, but nothing showing a major behind the scenes look at any of it. At this year's event (held in the Steve Jobs Theater), there were new bits and pieces shown in the cute video that started things off. If you didn't watch the entire keynote above, here it is...
Gorgeous. Obviously I'm dying to visit. But since the only thing you can see when you show up is the 100 million-dollar visitor center, I don't know that it's worth the trip.
If there's one area where Apple continues to impress me, it's with their retail operations. The stunning architecture that is the hallmark of these gorgeous new spaces is mind-blowing...
Now that Hard Rock Cafes have gone all hipster-lounge and are not nearly the destination-worthy attractions they used to be, one could make a strong argument for visiting Apple Stores around the globe.
As I have said every time a new Apple Watch is released, the product is not for me. I have tiny wrists and wearing a massive piece of tech on my arm is not something that works. I'd much rather keep my iPhone in my pocket and use that than to be uncomfortable. Not that I don't see the appeal. Having so much so readily available is definitely something that interests me. Especially with the new Series 4 watches, which add all kinds of things that have me reconsidering my stance...
The sizing issue is helped by more of the product being devoted to the watch face... and that it is supposed to be thinner. Probably not so thin that I'd be happy to wear it, but anything to take bulk away is a step in the right direction. Perhaps it's time that I visit an Apple Store and see if the smaller watch is something I could handle? Maybe. Or, if you factor in the new EKG capabilities, probably...
Yes, you read that right, the thing has a frickin' EKG built into it! I've always had issues with rapid heartbeat, so maybe the new pulse sensors and EKG stuff makes Apple Watch Series 4 a smart move? And now they've also added fall detection to the mix. Considering I just had a bad spill earlier this week, maybe this is more of a necessity than a luxury as I get older? It's certainly very cool. If my cats won't help me and I can't ask Alexa to get help because I'm unconscious, perhaps now is the time to invest...
We don't have an Apple Store in my corner of Redneckistan, but I think AT&T stores will be carrying them... so maybe there's that. Or a trip to Seattle to check things out.
It would be easy to dismiss the evolution of the iPhone X to iPhone XS with a big "meh" since things haven't changed a huge amount there. But there are three things that make Apple's latest and greatest worth a look. The first is that they are coming out with a "XS Max" version of iPhone X with a larger screen. I don't care about this, but I know a lot of people do. I was not happy having to go with the larger size of the "X" but ultimately adjusted. There's no way I want to have to get used to something even bigger in my pocket. Assuming it would even fit in my pocket...
The second? Photography. The faster processor of the next-gen A12 Bionic chip sounds pretty sweet. The machine learning enhancements of the "Neural Engine" alone make for some exciting possibilities down the pipe... particularly in the arena of Augmented Reality stuff. I use my phone primarily for calls, texts, home automation control, and Facebook... none of which will benefit from all this additional power. What will benefit? The thing I use my camera for more than any other function (by a long shot!)... photography. And here's why... the new processing power will allow you to adjust aperture after the photo has been taken! So you don't have to tap anywhere to set focus points and depth of field, you just fire away and adjust after the fact. Amazing...
More than anything else Apple has tossed out at this event, this is what makes me covet the new iPhone XS. Well, this and the fact that they've upgraded the camera itself again. Better low-light shots with less noise and more detail. Better HDR. Better Bokeh. Stronger dual-lens capabilities. Apple just keeps getting closer and closer to DSLRs. Heck, I wish I had some of these capabilities with my DSLRs!
And that third thing? The display. Hands-on reports say that the display fidelity of the XS is pretty spectacular and a noticeable upgrade from the X. This intrigues me because I thought the OLED Super Retina X display was pretty great already.
There are a few other notable improvements. Apparently the new XS models are capable of "Gigabyte class" LTE cellular speeds. The lack of which was a big criticism of mine on the old X model. But until I know if "Gigabyte class LTE" equals "Gigabyte LTE" I have no idea what this means. It only matters if you travel in an area where it's available but, if you are in that area, it does matter. Another interesting change? Apple has gone with eSIM rather than traditional SIM cards. This is fantastic if you have two phones and would like to be able to use both in a single handset. I have no idea how this affects being able to use foreign SIM cards for cheap foreign service when I'm out of the country though. Everybody knows to contact me with WhatsApp, so the carrier doesn't matter when I'm abroad... all that matters is the price. If I can't easily change SIMs with eSIM, that kinda sucks.
In general, I've preferred to grab an older model phone over a new cheaper model if I don't have the cash for the latest and greatest. In my head, "former top-of-the-line" beats "cheaper newer alternative" when it comes to tech. Not necessarily every time, but often. Apple once again dips into "cheaper newer" territory with their XR model. And, once again, it's the only way to get cool colors like Blue, White, Black, Yellow, Coral, and Red...
Boy would I like to have me a red iPhone! Guess I'll have to settle for a red case again. But anyway... the XR features the same amazing Bionic 12 chip, cool wireless charging, and fantastic TrueDepth sensor array (so everybody can use Face ID to unlock their phone, a feature I love). Where Apple cut corners to get a cheaper price is mainly with the display. Being LCD, its contract ratio is 1,400:1 instead of the stunning 1,000,000:1 ration of the OLED on the XS. Also? No 3D Touch on these displays. Another savings is with the single camera vs. the dual-cams in the flagship models. None of these are terrible compromises. Whether it's worth the $250 savings is the question people are going to have to answer. If I weren't already going with Apple's iPhone Upgrade Program, I would probably pick the XR in red and be done with it. But since I am with Apple's iPhone Upgrade Program (the only way I can really afford any new-model iPhone now-a-days), I'll just swap my X for an XS when my renewal comes in December.
Not surprisingly, MacOS X was once again shit upon at the event. Apple has long been used their World Wide Developers Conference for all things Macintosh, so all we got from Tim was a reminder that "OS X Mojave" is coming on the 24th and it has "Dark Mode." Wheee...
Boy I wish Apple would put some serious money into redefining the desktop experience. Despite annual upgrades, MacOS X feels stale (at best) and downright stagnant (at worst). Giving us "dark mode" ain't going to fix that. Given how most of their revenue comes from iOS, neglecting the Mac is hardly surprisingly. But it is disappointing. Almost as disappointing as their "pro" model hardware that's not really "pro" at all.
And that's a wrap. Until next time. Where hopefully we will get an update on Apple's AirPower charging mat... something that was supposed to be released by now?
Posted on November 2nd, 2017
Another year, another macOS X release. And it's called "High Sierra."
This new operating system is one of those infamous "under the hood" releases where there's few actual changes you'll notice (nothing like the "hundreds of new features" Apple unleashed with "Sierra" back in September, 2016). And, while these are always disappointing releases on the surface, there is definite gold to be found in upgrading. Maybe. Rather than review the release (plenty of more capable sites than mine will be doing that), I thought I'd just write down my thoughts and comments.
Away we go...
INSTALL ME, YOU FOOLS... Installation, which used to be a major event back in the day, has been pretty much automated by modern operating systems. Apple, in particular, has made strides to have their OS upgrades be as painless as possible. The worst part about it is the waiting (well, unless your install goes wrong, in which case the worst part is having to recover your computer... please back up first!). Depending on your internet connection speed, the download and install can take around 25 minutes (at my office on fiber with a Fusion Drive) or 45 (at home on cable with an SSD). Both times it was a piece of cake. Bravo, Apple.
EXPRESS YOURSELF... Apple added a bunch of "emoji" to High Sierra. Most of them are charming, but useless to me. Others I'll probably actually use. Like these...
Emoji are actually a big help when trying to convey the sentiment behind your words. Not that they can always avoid a confusing message... absolutely they can just make things harder to understand depending on how you use them... but society is always evolving, and perhaps this will help move non-verbal non-visual communication to a better space. Because something has to.
A BOLD NEW FILE SYSTEM... Arguably the most critical and vital Big New Thing about High Sierra is the switch from HFS+ to APFS. For the non-geek set among you, that's changing the way your Mac handles data on it's storage devices. Apple created their own new thang (Apple File System) instead of hanging on to the antiquated old thang they had been using (Hierarchical File System Plus). It is a much-improved way of handling data, according to Apple. And this time, that is not marketing hype. First of all, cloning files (which used to be slow... and even risky... with large files or a lot of files) is now almost instantaneous. To test, I duplicated a folder filled with 3.6 GB of photos. I barely had time to blink and it was done. Amazing. Really amazing. That alone makes High Sierra worth the price of admission (which is FREE, by the way). But let's not stop there...
Obviously, my experience with APFS is limited right now, but I like what I read about it. Time will tell whether it's a blessing or a curse.
TIME WON'T GIVE ME TIME... I was surprised to find that the date and time were not in my menu bar. Installing High Sierra turned them off, so I had to go into prefs to turn them back on.
SPOTLIGHT NOT SO SHINY... I fucking hate "Spotlight," which is Apple's whole-system search tool. The menu bar "Spotlight Search" is so shitty and incapable that I don't even use it. Instead I use an ACTUAL TOOL TO GET THE JOB DONE, namely "Alfred," an app that makes search act exactly as one would expect search to act. What's weird is that when you use Apple's search box in a Finder window, it's actually not bad. For some reason, they save the shittiness for hot-key menu-bar-enabled Spotlight, where you inevitably always end up scrolling down to "Show All In Finder" because the results are so fucking worthless. Spotlight can also launch apps and do other shit... including the new shit of tracking a flight for you... but ultimately it's a system that's long overdue for a complete overhaul to become a serious tool instead of a toy add-on. Maybe now that there's a Core Framework in place in High Sierra, developers will make Spotlight something worth looking at but, for now, I couldn't care less and don't use it unless Siri uses it to answer one of my questions.
SIRI? WHEREFORE ART THOU, SIRI?... Apple's automated assistant, Siri, sounds like an all new gal (or guy, if that's how you've preferenced it) thanks to an improved speech synthesizer. To me the improvement is noticeable but not revolutionary (Siri takes a back seat to Alexa's speech quality, in my humble opinion). I also think that Siri is grossly minimalistic when it comes to being a smart and friendly part of the macOS. For example? She's not HomeKit integrated. You can't tell Siri on your Mac to unlock the front door when your hooker arrives, you have to grab your iPhone and tell that Siri to do it. Why? This is some amateur hour bullshit (though that's what I've been saying about HomeKit since day one... talk about an AppleFAIL). Still, the number of things you can ask Siri to look up for you and do for you are not insignificant, and she seems to be getting more capable all the time (especially with your music). I just wish Siri felt as much a part of macOS operations as she does to iOS operations (though even that isn't as stupendous as it should be)... and stop being treated as a happy afterthought on the desktop. Microsoft's Cortana and Amazon's Alexa are eating Apple's lunch here. Sink some of those billions of dollars into giving us the next-generation AI we can all love. And fear.
HEAVY METAL DREAMS, PART TWO... Apple's graphics display technology is divvied up into several pieces, all of which handle different parts of drawing out the information you see on your computer display. One of those display technologies is "Metal" which is (simplistically speaking) an application programming interface (API) which you can use to pass off intensive graphics chores to macOS for hardware-accelerated rendering. It's actually a very impressive technology which has been greatly improved in High Sierra with "Metal 2." The tech is pretty great at doing a lot of things well... so much so that Apple has actually taken things like drawing windows in the Finder and started passing them to Metal 2 to take care of. In addition, Apple has developed new stuff for Metal 2, like a virtual reality API, which should(?) make for some interesting new apps (though iOS is waaayyyy ahead of macOS in this area). I'm not sure exactly how compatible Metal 2 is with third-party graphic cards (none of my Apple stuff can even add a graphics card) but, if your card or Mac's internal graphics is compatible, you should see some display improvements... particularly with things like intense games written to take advantage of what Metal 2 has to offer... even over other technologies like OpenGL.
OH HOW I LOVE YOUR HIGH-EFFICIENCY CODEC... Computers today are vastly superior in capabilities to those ten years ago. Hell, even five years ago. I've been around personal computers since the beginning, so I know full well how far we've come... I've seen it happen. The one area that continues to surprise me is video. Back in the day you had to buy a Mac costing thousands, add a graphics card that cost thousands, then add a video board that cost thousands... just to be able to edit video. And even then it wasn't that great in ease of use, quality, or capabilities. Contrast and compare that with being able to capture and edit full-HD video on your frickin' smartphone with absolute ease today and you can see where I'm coming from. The problem is that, as photo and video quality gets better and better, you have to have more and more space to store it. High Sierra makes a quantum leap in addressing that problem. High Efficiency Video Codec (HEVC) and High Efficiency Image Format (HEIF) are built into the OS now, and will give you much smaller file sizes at the same quality (or even give you better quality photo and video at the same size). The samples I've seen of still photos with HEIF are jaw-dropping. Fantastic quality at half (yes, HALF) the file size? Yes! Video files that are half-the size but don't look it? Sign me up! Except... not really. My iMac is relatively new, but doesn't have the ability to encode HEVC. You have to have a special hardware processor onboard which my Mac does not. Nor does my MacBook. All I can do is decode the new video formats. And, bummer of bummers, the video is a bit choppy when I look at it. Oh well. While it may not be something I can currently take advantage of, the pieces are in place for a very bright future when it comes to photos and videos on the Mac.
MACHINE LEARNING FOR FUN AND PROFIT... While actually kind of a hard mix of exciting and scary all in one, "machine learning" is a technology that's going to revolutionize our lives. Or doom all humanity to extinction. One of those two things. Apple is buying into the former by introducing the CoreML API, which allows complex data analysis and categorization. From that, it can extrapolate the data to make "intelligent guesses" as to how the data should be interpreted and acted upon. Or something like that. The end-result is smarter software (some of which is going to happen in ways we can't even dream of) and more capable tools. At least that's the goal. The one thing that Apple got right in their version of "machine learning" is that it's not an internet-enabled technology. It all happens on your Mac or iPhone out of privacy concerns. Time will tell how much use Apple or third-party developers get out of CoreML, but it certainly makes for some exciting future prospects.
GOING ON A SAFARI... I have mixed feelings about Apple's web browser, Safari. On one hand, it's blazingly fast... and even faster now in High Sierra (seriously, you'll notice!). On the other hand, it fucks up way too much. Take for instance Facebook. Holy shit... everybody is on facebook, so you'd think that Apple could get it right for that one particularly critical site. Nope. You get everything from input errors to zoom display errors and everything in-between. Now, admittedly, this may be Facebook's fault for the way they code their site... but should that matter? Apple's job is to make their browser display sites the way they need to be displayed and they are not doing that. That's entirely on Apple. New to Safari with High Sierra are features like "enhanced pop-up blocker" which is supposed to do a better job of blocking annoying windows that sites love to generate with ads and shit. Which would be great... if it actually worked. Try to make a reservation at Hilton.com and they still manage to have a fucking "Room Key" pop-up window appear behind your fucking browser window so when you've made your fucking reservation you have to close another fucking window that you didn't fucking want. Yeah, it's fucking Hilton's fucking fault... but fuck Apple anyway for getting my hopes up that they could stop this fucking bullshit. Apparently Apple has also made privacy improvements in the way websites can track you, which is nice I suppose, but I wanted the pop-up window-blocking they fucking promised me. I mean, holy fucking shit... macOS has to be told to generate a window, and you're telling me that there's no way to stop this shit?!? Get the fuck out of here.
TAKING NOTES... Notepad can now make tables. Wheeee. It can also pin notes to the top so that it doesn't get dropped in the newness list when you write/modify a different note. About damn time.
MAIL CALL! ARE YOU THERE MAIL?... If I had to pick one thing that makes me crazy about Apple, it's that they just don't seem to give a fuck about what the end user wants. THEY decide what you want... and how you'll use it. Nowhere is this more apparent than their email app, Apple Mail. It used to be that you were able to select the mail server to use for sending your email within the message itself. Now? You have to go into prefs and turn servers off and on. And even that doesn't always work, despite being a huge time-waster and a fucking horror show of an inconvenience. Sending attachments as "Windows Friendly Attachments" was an option for a while, but never fucking worked, so now it looks like Apple abandoned it (apparently you can command-line a way of not sending embedded attachments, but sometimes I want embedded attachments, so that's useless to me). The list goes on and on. Apple Mail is a steaming pile of shit that's almost impossible to use in a way that makes sense or is in any way capable. And yet... despite a dozen alternatives... it's the one that works best with the Mac, and so I am stuck with it. Needless to say, Apple doesn't give a flying fuck about professionals who need a capable email app, so Mail still gets fuck-all in High Sierra. I mean, yeah, it gets better compression of your email archives... and I think it's supposed to have better search or something... but things that matter? Nope. And don't hold your breath that it will ever fucking happen. That's Apple in a nutshell. For fuck's sake... I know you want to keep things simple, Apple, but at least give power-users a fucking option to have options in the prefs, otherwise you're never going to be taken seriously. Meanwhile over at Microsoft, Outlook is embarrassing the fuck out of pitiful Apple Mail in countless ways.
MESSING WITH MY PHOTOS... Apple used to produce a sweet piece of software called "Aperture." It was a wonderfully intuitive and capable photo editing tool that also maintained a photo library for you. No, it wasn't Photoshop but, for photographers, it was a powerful way to manage and improve your photos. But then Apple dumped it, leaving their thousands of dedicated users to switch to Adobe Lightroom or some other tool that wasn't Aperture. I was incensed at the time. I was so mad that I started seriously thinking about moving to Windows and giving up on Apple the way that Apple had given up on me. Cooler heads prevailed and I stuck around, but I'm still pretty pissed about it. Apple's replacement "Photos" was a meager cataloging tool that didn't impress me in the least. With High Sierra, Apple has finally added basic editing tools like the iOS version has... and even added some tools that iOS doesn't have yet. Like a "healing brush" which allows you to edit out unwanted bits of a photo and have it magically fill in. Like taking a beach shot and erasing those tiny people spoiling your beautiful image. Photos is much slower than Photoshop as you add more and more edits, but at least you can do it... and do it fairly well as long as you're not asking too much. Overall, it's nothing that's going to make me switch from Adobe LightRoom (and a pale, pathetic shadow of Aperture) but for the casual photographer that just wants to make their photos look pretty, these are some welcome additions.
THOU SHALT NOT HAVE ANY OTHER APPS THAN 64 BIT... Any of your apps still 32-bit? Well, unless they get upgraded to 64-bit apps, High Sierra is as far as you go, since 32-bit will be unsupported after this. If you're clutching some old app you love that's been discontinued, you may want to buy an extra Mac now that you can keep in perpetual High Sierra Land to run in.
And so... here we are. The end.
Well, at least we're at the end of all the things I want to comment on when it comes to High Sierra.
Ultimately, I don't know whether to recommend an immediate upgrade. Given that the showpiece of this macOS update is file system changes that are massive and incomplete, it may be worth it to wait a while. At least until Apple gets APFS working on Fusion drives. Your data... especially if you don't have a good backup strategy... is the most endangered thing about your Mac, and dicking around with the system which controls all that is dangerous territory. And it's an update you really don't have to take. At least not yet. Partly because there are no absolute must-have features that make the risk worth the reward... but mostly because the biggest benefits aren't even available to all Macs, only those with hardware new enough to take advantage of it. Heaven only knows I don't want to end my comments on High Sierra with a "meh," but that's pretty much where I am.
What's not so "meh" is what happens in future OS releases that build upon the under-the-hood technologies that Apple is banking on now. APFS? Metal 2? CoreML? HEVC and HEIF? All things that could have big, big payoffs in the years ahead.
Assuming Apple will still give a fuck about the Mac by then. The way things are going, they could just abandon it and go all iPhone/iPad all the time.
What a shame.