Just when I think I couldn't hate Sonos more than I already do... this happens...
Sonos laying off 100 people amid expensive app problems.
These employees aren't at fault for MANAGEMENT'S stupid fucking decisions that screwed customers and fucked the company. But of course they're the ones losing their jobs. Not management.
MANAGEMENT didn't give a shit that the app wasn't ready.
MANAGEMENT decided to fuck their customers so their headphones could ship by some date on a calendar.
MANAGEMENT sat on their asses as the company imploded when they could have just brought back the old app.
But MANAGEMENT wasn't the ones who would lose their jobs over their decisions causing customers to abandon Sonos... so why should they care?
Last week I spent three fucking hours trying to get my bedroom speakers working again after they randomly stopped the night before. Right in the middle of a song, they died and never came back. No amount of power cycling... no amount of resetting and re-adding them... no amount rebooting my fucking routers or taking down the entire system and bringing it back up again... will get them to work again.
I am told that resetting them and adding them to a different system before resetting and adding them back to mine might help. Who the fuck knows. I don't have time right now to deal with that. If I had money to burn, I would take every fucking stick of Sonos gear I own, throw it in the middle of the street, and take a flamethrower to it.
Management firing 100 employees over their idiotic decisions only makes me want to burn it faster.
Yeah, Sonos put us through all this shitty "new app" bullshit to sell some headphones before a date on a calendar. They unleashed an app that doesn't work, is missing features, and causes endless fucking problems because they just don't give a shit. Which is not surprising because they let their "Pop of Death" fault plague their Arc soundbar for years before they addressed it.
All I can do is hope that once management has destroyed Sonos to the point where it's dead that somebody finds a way of hacking their crap so it doesn't become worthless.
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Long time, no comment; my apologies.
I have a Sonos Roam that I use to listen to audio books in the shower. It works great most of the time, but when it’s time to switch books, it always seems to be missing from this app. Often takes me hours of resetting it, my phone, my network, and whatever else is around to get it to work. This most recent time, I used my cable modem’s WiFi — that I can’t seem to disable — to finally get it to work. Maybe I’ll even remember to switch my phone to that network next time.
That feels so very SONOS to me. Sorry. 🙁