Don't step on my blue suede shoes... because Bullet Sunday from Memphis starts... now...
• HRC! The reason for my trip to Memphis is to visit the new Hard Rock Cafe here (they moved further down Beale Street to a much better location). It's also to get out of town on my birthday. Since I don't celebrate the date, it's just easier all the way around to skip town. I'm crafty like that.
• Hub! When Delta had a hub here in Memphis, it was relatively easy (and cheap!) to get here. After Delta pulled the hub, it's not so easy and pricey as hell. My Delta flight was $842, which I ended up paying with miles because $842 is insane. I believe Delta only runs flights through Atlanta or Minneapolis now. When I complained about the cost, my driver said that he picked up a guy that flew in from Dallas who paid over $1000. And thus begins my biggest fear for Seattle. Delta is playing serious hardball to push out Alaska Airlines and establish a hub in Seattle. But if they are successful, how long will it last? Five years down the line once they're the only major game left in town, will they pull out and destroy Seattle's air travel options like they did here in Memphis? Will it then cost me $1000 and require two or three stops to get anywhere? People should have serious pause in supporting Delta over Alaska Air considering what the future may bring.
• QDOBAAAAAA! I skipped breakfast this morning so I could use my two-for-one birthday coupon at Qdoba's SeaTac Airport on my way out. One egg & cheese breakfast burrito and one veggie burrito please!
I wish they'd let you come back for your freebie. I'm so full now that I think I may explode in mid-air if the cabin pressure goes sideways.
• Wheeee! They "changed equipment" for my flight, so my nice aisle seat was traded NOT for another aisle seat... but a middle seat. Other than a woman on one side bringing a seven course meal onboard and a woman on the other side not knowing what a damn Kleenex is, things could have been worse for the four hours and twenty minutes I was enroute, I suppose. Then... THEN I board my flight from Atlanta to Memphis only to find out my seat is broken. As in the seat keeps reclining and it's not fully bolted to the floor. A gentleman two rows up is in the same boat. They have somebody from Mechanical come onboard who decides that the two clearly broken seats are not, in fact, broken. The flight is full, but they manage to move me because I'm "not happy"(?!??)... only to then put somebody else in my broken-ass seat. Gotta maximize that revenue! Who cares if your passengers are miserable! JUST TAKE THEIR DAMN MONEY!!!
• Checkout!
What time will you be checking out?
Thinking that my hotel status was allowing a late checkout I reply Is 2:00 okay?
No.
Oh, then how about 1:00 then?
No.
Well I give up then... why don't you tell me what time I'm checking out.
You have to check out at noon.
Okay then, noon. Why bother asking if you're just going to dictate the checkout time anyway?
Oh we're required to ask with this verbiage.
The stupid. It burns. If you have to ask, why not have "verbiage" which asks in a way that doesn't make your guest feel stupid? What's wrong with saying "Our checkout time is noon... do you know what time you'll be leaving us?" — or whatever. Because, seriously, who is the idiot who comes up with this crap? Obviously somebody who knows jack-shit about customer service. They also know jack-shit about serving up internet, as it continuously me off. So much for those four stars I paid for.
Now, if you'll excuse me, I'm going to try and get some sleep in this heartbreak hotel.
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“At what time will you be giving me one thousand dollars?”
(Sorry – required to ask with that verbiage.)
HAPPY BIRTHDAY DAVE!!!!!
Happy birthday!! 🙂
The broken seat saga is funny, even if they put someone else in that seat. Guess with all of the money Delta gets these days, at least we know that none of it is spent on testing seats before they board the next round of dollar leeches… I mean customers.
Giving me an option, when in fact I do not have one, irritates the living hell out of me. CVS pharmacy guy “when would you like to pick up your prescription?” Me “how about an hour?” CVS guy “oh it will take at least 3 hours?” Me- “then why didn’t you say that up front?”