The last time I had Amazon Prime, I called and canceled because they suddenly stopped delivering items in two days as promised. It was a stupid ordeal to go through, but I wasn't getting what I had paid for... and still had months left in my annual plan.
Then a few months ago I bought a month of Prime to catch up on their movies and shows I had missed. I was shockled to find out that they were once again offering two days delivery on purchases! How handy! And so I paid for an annual membership again.
And ended up getting fucked again.
After getting 2-Day delivery with no problems for months, all of a sudden they stopped delivering in two days again.
So I called to cancel and get my money back.
Again.
And had to go through the same stupid shit all over. Again. They transfer me around. They tried to convince me that it's not two day delivery, it's two days from when it ships (THEN WHY ARE YOU WAITING FIVE DAYS TO SHIP STUFF? WHAT HAPPENED? YOU SHIPPED SAME DAY JUST LAST WEEK!). And of course it still very clearly says two day delivery on their website.
So what the fuck?
Why does it exist for months, then all of a sudden stop existing?
As a last ditch effort to keep me from canceling, the service agent felt the need to inform me that I had been enjoying free Prime shipping on 98 items that I had ordered.
"YES. AND I RECEIVED ALL 98 OF THOSE ITEMS IN TWO DAYS, NOT SEVEN TO TEN DAYS LIKE WHAT YOU'RE GIVING ME NOW!"
I guess I will never learn.
But I honestly thought that Amazon opening a new shipping hub to the east of me when I already had a hub to the west of me was the reason they got back on track.
But nope.
I guess Jeff Bezos needed another fucking yacht, or whatever, so they had to cut costs by lying about the service they promise when you buy a membership. Which makes about as much sense as anything.
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