For the past several months I have been receiving emails meant for another person from "Piedmont Health" in Georgia. Since some of the emails are notifying him of an appointment change and pre-appointment procedures, I was understandably concerned that he wasn't getting critical information regarding his health. And the emails are not generic... they are discussing his heart health specifically, which is most certainly a HIPAA violation.
I have sent dozens of message to every email address I can find at Piedmont... all ignored.
I have called several different departments in an effort to get this fixed... absolutely nobody give a shit.
I have contacted Georgia Department of Public Health and GDC Health Services... blown off and ignored.
After calling three times and emailing twice, I receive an email telling me that "my" appointment has been rescheduled...
I even found the Other-David on Facebook (I think) and tried messaging him. Nothing.
I tried fixing this situation yet again a couple weeks ago after getting emails with his health information, and FINALLY got ahold of somebody who said they would get the request to the right department. I was relieved that the situation would be resolved. At last.
The appointment was set for January 31st. Next Tuesday. So today I got even more emails asking for Other-David to set up a MyChart account... check in for his appointment... instructions for the appointment... all of it.
So much for the sadistic fucks at Piedmont fixing the email address of the guy in Georgia who is NOT ME.
I sure hope that Other-David gets a phone call, because I am DONE sending emails and calling and trying to resolve this error. Any email I get from Piedmont is now going directly to the garbage...
I cannot believe that these assholes have ignored me after MONTHS of wasting my time trying to get this resolved. I fucking hate this company. If I am ever in Georgia and need life-saving care, just let me die. I want nothing to do with these Piedmont pieces of shit ever again.
So best of luck, Other-David... if Piedmont treats your heart the way they treat your privacy and communication, you're fucked.
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“Piedmont fucks.” Appropriate. Health care in general doesn’t give a shit about anything other than our money. It’s not just Piedmont.
Nope. But I’d HOPE that other hospitals, clinics, and doctors would care a bit more than this. I have wasted HOURS of my life trying to get this resolved. HOURS.
You could file an official complaint with the U.S. Department of Health and Human Services
Office for Civil Rights at https://ocrportal.hhs.gov/ocr/cp/wizard_cp.jsf
May take a few minutes of your time but it *might* get them to quit sending this information out if the gov investigates (although if Georgia has already been informed, maybe not)
I contacted their office in Georgia directly. Left two messages for two different people. Nothing. Nobody called me. Emails kept coming.