Blogography Logo



Posted on Friday, June 14th, 2013

Dave!When it comes to our inevitable arrival at a paperless, all-digital world, I'm a big supporter. I really hate having to cart around a stack of cards and bits of paper when traveling, because it's entirely too easy to forget something or, even worse, lose something important.

The problem is that I'm constantly being met with failure in my attempts to "go digital."

Like today, for instance, as I attempt to fly to Boston.

First I go to reserve parking. The place I like best, SeaTac Park, has long had online reservations that can be verified with your email address instead of having to print out a confirmation. It's a great system. When it works...

SeaTac Park Error

This really sucks, because you can't get the best rate unless you pre-book online. I've brought it up the last three times I've parked there, but it never gets fixed. I always have to remind them again when I leave so I can get the discount and, if I forget, then I'm shit-out-of-luck.

But the problems don't stop there.

When I go to use Alaska Airlines' new "Passbook" feature on their iPhone app because Passbook is a really great iPhone feature, it won't let me...

Alaska Airlines App FAIL Need Account

This pisses me off because not only do I already have a Mileage Plan number on my account... but I also think it's fucking stupid that you're required to have one in the first place. What the hell does a mileage plan have to do with checking in for a flight? People fly without mileage plans every damn day.

So off I go to Alaska Airlines' website so I can add my mileage number back on my account. Except, when I get there, it won't let me. Apparently my account is invalid...

Alaska Airlines Mileage Plan FAIL

And so I'm forced to call customer service.

Only to find out that my mileage plan expired due to inactivity. "Well, can you reactivate it? I ask. "Only if you want to pay $75!" the customer service agent replies. "My miles are on Delta... why in the heck would I want to pay $75 to reactivate an account I don't use?" I ask, ready to explode. "If you don't, then you'll have to sign up for a new account." she says. Apparently miles don't expire... only the account which holds them, which makes perfect fucking sense!

Well, crap.

So much for convenience in this wonderful digital age.

Because more often than not, the shit doesn't work. And the steps towards making it work are more complicated and time consuming than carrying cards and bits of paper.

I thought it would be easier than this.

Categories: Travel 2013Click To It: Permalink


  1. Matt says:

    I’m with you Dave.

    Paper receipts: throughout the day during my various retail transactions I feel as if I’m in a constant defensive posture… “no thank you, I don’t need a receipt… can you email me the receipt?… oh great you can email me the receipt thanks, let me use this 1995 era display to enter in my email… oh and I get a paper receipt in addition to the emailed one?, no thanks… are you able to recycle that for me?… “

    And on and on it goes…

    Looking forward to a truly digital world…

  2. J.P. says:

    It’s marketing driven. I think lost companies don’t really care about customer convenience or going paperless unless they can glean more marketing targeted information from you in the process.

Add a Comment


I love comments! However, all comments are moderated, and won't appear until approved. Are you an abusive troll with nothing to contribute? Don't bother. Selling something? Don't bother. Spam linking? Don't bother.
PLEASE NOTE: My comment-spam protection requires JavaScript... if you have it turned off or are using a mobile device without JavaScript, commenting won't work. Sorry.



Your personal information is optional. Email addresses are never shown, and are only used by me if a public reply would be too personal or inappropriate here. The URL link to your web site or blog will be provided, so only fill this in if you want people to visit!



Blogography is a place to learn and grow by exposing yourself to the mind of David Simmer II, a brilliant commentator on world events and popular culture (or so he claims).
Dave FAQ:
Frequently Asked Questions
Dave Contact:
Blogography Webfeeds:
Atom Entries Feed
Comments Feed
translate me
flags of the world!
lost & found
Search Blogography:
thrice fiction
Thrice Fiction Magazine - March, 2011 - THE END
I'm co-founder of Thrice Fiction magazine. Come check us out!
hard rock moment
Visit DaveCafe for my Hard Rock Cafe travel journal!
travel picto-gram
Visit my travel map to see where I have been in this world!
Blogography Badge
Atom Syndicate Badge
Comments Syndicate Badge
Apple Safari Badge
Pirate's Booty Badge
Macintosh Badge
All content copyright ©2003-2022
by David Simmer II
Creative Commons License
This weblog is licensed under
a Creative Commons License.
ssl security