Well, the day has finally come to send in my PowerBook so that the worn-out latch can be repaired. This is very difficult for me, because she's been a constant companion for several years now. I don't know how I'm going to manage carrying on with my life without her by my side... even for this brief time. = sob! =
Is it too much to ask that everybody out there think happy thoughts for my PowerBook's full recovery, quick turnaround, and safe return?
Here's the letter I sent in with the repair...
Dear Apple Service,
I love this PowerBook. It has been around the world with me numerous times and we've been on many adventures together. Newer PowerBook models have come and gone, but my love for the classic Titanium G4 has not diminished.
I have tried my very best to care for my PowerBook by buying her nice padded cases and special cleaning cloths and screen wipes. I've always treated her gently and made sure she was never put in harm's way. Despite my efforts, the latch button has slowly worn out... it started by not latching securely from time to time, but now it won't latch at all, so I am unable to keep my beautiful PowerBook closed.
I am hopeful that you can find some way to repair her, as I would be heartbroken if I were forced to purchase a newer, bigger, clumsier, Aluminum PowerBook (I'm fairly certain that she doesn't want to be tossed in a dumpster either... she's grown quite fond of me as well, I can just tell).
They tell me at the Apple Store that my PowerBook is still under AppleCare protection. Her serial number is XXXXXXXXXXX, and the Administrative login is "XXXX" with the password being "XXXX" -- If you have any questions or require any further information, please don't hesitate to call me.
Many Thanks and Best Regards,
David Simmer II
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I just wanted you to know that if I worked for Apple and received you PowerBook with said letter, I would be most touched, and personally care for her as if she were my own.
Movie: Ace Ventura
Did you send cartoon dave with his PB with the letter?
In my experience Apple is VERY fast with their laptop repairs. You’ll probably have it back on Wednesday (if it went out today).
Yep. The cartoon “me” was at the top of the letter.
I worry that since she is an older model, that they wouldn’t have parts or something and just do a replacement with a newer model. I don’t want a newer model… I want my Titanium G4 back.
I thought that by writing a letter about how much I like the PowerBook that they might make an extra effort to repair instead of replace. My fingers are crossed.
I know the feeling, parting from a loving friend. But sometimes you have to see it as that necessary 1000-mile service. I’d bet she comes back more vigorous than ever and with a new spark in her eyes.
I don’t know how I would react to that letter if I worked at the Apple service center. Would I treat it with utmost respect and prioritize the repairs or the complete opposite?…on the other hand, I guess there’s something special about owning a Mac and more precisely a Powerbook.
/me hax0r5 into Dave’s laptop with the password.
The perfect crime!
😀
Sweet letter; I hope it works.
Dave…methinks you might want to get a girlfriend?
Seriously, I feel the same way about my laptop. I call her the Silver Bullet. I rarely even travel with her for fear of getting her hurt.
I think they will give her good care and attention. THe letter is sweet.
You are so adorable!
Sure i’ll think about your powerbook… think about how luvly it would be if it was sent to my address by accident
I think I have jealousy issues.