Oog. I just spent the last 2-1/2 hours processing a bunch of T-Shirt orders from the Artificial Duck Co. Store. I was going to call in my order with the screen printer tomorrow, but now I think I should wait a day or two until things die down a bit. Nothing drives sales faster than quality merchandise at insane prices!
Anyway, when I fired up ecto (the amazing blogging tool I use to write this stuff) it notified me that a new version 2.3 has just been released. Wow. In addition to piling on new features and being a free upgrade, it's dead sexy. I'd say it was perfect now, but I said that about the last version and was proven wrong. And that brings up a very good question...
How is it that just one guy (that would be Adriaan Tijsseling) can constantly find new ways to improve his software... release bug fixes within hours of having them be reported... and provide world-class service for his customers... when mammoth companies like Adobe and Microsoft with thousands of employees suck so badly at it? There are bugs in Adobe Illustrator that I have been BEGGING them to fix for nearly a decade, and they have never been addressed. I send Adriaan a feature request and it arrives fifteen minutes later. WTF?!?
And it's not just ecto, there are plenty of other shareware developers that are equally astounding in their dedication to their customers. I wish that people would remember this when they find themselves using an unregistered piece of software over and over and over again. Hard work like that deserves to be rewarded.