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InDesign

Posted on Friday, November 12th, 2004

Dave!Adobe makes some of the most astoundingly useful software on the planet, but doesn't seem to listen to their customers. For nearly a decade I have begged them to allow turning off the clipboard export in Illustrator. Six versions later (and a move to MacOS X), and they still haven't done it. So if there's something in your clipboard and you shut down your computer, Illustrator will cancel the shut down. Too many times I've come into work in the morning to find my computer's power still on and sporting a dumbass dialogue box that says: "Do you want to leave the clipboard data for other applications?"

Clipper?

That's about the time everybody in the office has to listen to me go: AAAAAAAAAAHHHHHHHHH!!!!! FOR THE MILLIONTH TIME... I DON'T EVER WANT TO EXPORT THE CLIPBOARD YOU MORONS!! DIE YOU EVIL ADOBE BASTARDS! DIE! DIIIIIIIIEEEEE!!!!

Ahem.

The clipboard thing is irritating, but not fatal. I live with it because Adobe Illustrator is the cat's meow when it comes to vector illustration software.

But here's something new. Every time I run their Adobe InDesign program, some of the text in several applications mysteriously turns to gibberish...

InDesign

This is a big problem, and I haven't been able to fix it. I've even gone so far as to do a fresh install of MacOS X (I have to do a clean re-install on Windows machines all the time but, on a Mac, this is a truly rare event). It doesn't work. Nothing I try works, and I can't find anything on their forums or support section about it.

And here's where the rant sets in: when I call tech support, they want to charge me for the call.

Uhhh... say what? This is obviously some kind of bug in THEIR software, yet I am supposed to PAY to get help in solving it? Lovely. Given that logic, when am I going to start getting paid for using other people's toilets?


Categories: Apple Stuff 2004Click To It: Permalink
   

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