Why do US mobile phone companies suck so bad? I have been waiting FOREVER to get a bluetooth enabled phone so that I can easily transfer my datebook and address book from my computer to my mobile. Unfortunately, CDMA networks (like Verizon, which is the only provider I can use in my small town with any accuracy) don't have any phones that are worth a crap. I'd switch to a GSM network (like T-Mobile), but their coverage in the valley isn't that great.
Since my wait for Verizon to get decent phones or T-Mobile to get decent coverage was in vain, I ended up signing a new contract with Verizon anyway (better the devil you know...).Problem is that the Samsung phone I got is still a flaming pile of crap when compared to the beautiful stuff coming out of companies like SonyEricsson for GSM. No bluetooth, limited photo handling, crap text messaging... yet it was the best option available so I had to take it.
And if all that weren't bad enough, the Verizon services web site doesn't work properly, and they don't seem to reply to my e-mail concerns. Every time I try to access my online account, it continuously asks stupid questions, then won't proceed any further (no matter what I try). I guess once they have your money, they don't have to care anymore?