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Canon “Quality”… Part Deux

Posted on Monday, March 15th, 2004

Dave!Well, it took over a month, but Canon finally returned my brand new EOS Digital Rebel camera. The non-stop screw-ups in regards to them repairing a camera that was faulty out of the box has me seriously questioning whether I will ever buy another Canon product. First they lie about the 7-14 day turn-around (it takes that long just to check it into the repair facility!), then they have me send the camera to the wrong place at my expense (where it sat for TWENTY-FIVE DAYS until they forwarded it to the proper place). Then, only after coming completely unglued and demanding to speak with a supervisor, did I get any results. I understand that mistakes are bound to happen, but to be treated like this when the camera was brand new and the problem was in no way my fault... well, it sucks ass. I guess next time I go with the Nikon.

Categories: Photography 2004Click To It: Permalink


  1. AGK says:

    Nooo! Don’t tell me this. This is the next camera I want… Don’t ruin my daydreams. Tell lies…NOW! 😉

  2. Dave2 says:

    Well, if it makes you feel any better, I really do enjoy the camera now that it’s working! The lens they give you has good range and is okay, but after using it for a while, I think I’m going to spend a little extra and get a brighter one for low-light shots. If you get a Digital Rebel, I’d be very careful with that USB port! If mine arrived broken, I’d think it’s not put together very well.

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