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SkyTeam

Posted on Monday, September 13th, 2004

Dave!I just found out that Northwest Airlines and its KLM and Continental partners have joined up with the SkyTeam Alliance. This is a pretty big deal for me (or any other Northwest Worldperks member) because now I get mileage credit for flights with AeroMexico, Air France, Alitalia, Czech Air, Delta, and Korean Air. I'm guessing that this is to better compete with United Airlines and their Star Alliance.

The ironic thing here is that the more airlines Northwest adds to their list of flying partners, the less likely I am going to be choosing Northwest to actually fly with. Over the years, the quality of flying Northwest in coach has declined badly. Seats are tiny with no leg room for anybody over 5'6". They don't show movies or any in-flight entertainment except on trans-Pacific or trans-Atlantic flights. And, the latest blow... they no longer accept special meal requests. They should just cut the pretense of offering meals altogether and offer a paid menu so people can get something they can actually eat.

I sympathize with the fact that airlines are having to cut costs wherever they can to stay competitive. But things are getting so bad that I am seriously questioning the choices they are making... especially when they drive consumers to choose other airlines or other methods of travel. I'd gladly pay $50 extra to have a little leg room and something decent that I can eat. I wonder how many others travelers feel the same?


Categories: Travel 2004Click To It: Permalink
   

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