As a seasoned traveller, I tend to be much more understanding of such airline-related mishaps as delays, cancelations, or other unpleasantness. But, after 20 years and hundreds of thousands of miles, I think I am finally close to reaching my breaking point.
For the third time in a row, Horizon has screwed up my Wenatchee departure due to "mechanical difficulties." Last time, a bird flew through the engine on the inbound flight the previous evening and nobody noticed it until it was time for us to depart (the flight was cancelled). This morning, an oxygen tank needed a new valve and, yet again, nobody noticed until it was time for us to start boarding (the flight was delayed 1-1/2 hours). WTF?!?
HELPFUL HINT TO HORIZON AIRLINES: WHY NOT TAKE A FEW MINUTES AND CHECK THE AIRCRAFT THE NIGHT BEFORE DEPARTURE SO STUPID SHIT LIKE THIS DOESN'T KEEP HAPPENING!!
Seriously, if problems like this are so prevalent that I've had three consecutive Horizon flights cancelled or delayed because of mechanical problems... don't you think they would get a f#@%ing clue and figure out that it is to their benefit (not to mention that of their outraged customers) to check out the aircraft after the final flight of the evening?
Of course this means that all my connecting flights are now screwed up (thanks again Horizon!). I had padded my trip by an extra day just in case of weather problems... but come on! This type of stupidity is avoidable! Even if it's not feasible to check the plane the night before, couldn't somebody come to the airport an hour early and check out the aircraft? Hell, you make ME come to the airport an hour-and-a-half early... if your ground crew or pilot (or whoever checks the plane over) would do the same, the stupid oxygen valve could have been replaced and my flight would have been on time. Dumbasses!